Legal & Privacy Compliance

Client Privacy Policy

Last Updated: January 1, 2026

1. Information We Collect

When you browse our website or submit an inquiry via our contact form, we may collect:

• Contact Identifiers: Your full name, email address, telephone number, and physical city/postal code.
• Perinatal Details: Your estimated due date, newborn birth date, or desired support schedule.
• Technical Analytics: Anonymized usage data (such as page views, browser type, device information) collected through minimal analytical cookies to ensure optimal site performance.

2. How We Use Your Information

We use your information solely to:

• Respond to your consultation requests and schedule discovery video calls.
• Coordinate care availability and deliver in-home or virtual doula support services.
• Send relevant client preparation guides, invoices, and service agreements.

We never sell, rent, or trade your personal information to third parties or marketing brokers.

3. Client Photographs & Stories

We strictly honor family privacy. We will never photograph your baby, mother, partner, or home, nor will we post any testimonial, story, or photo to social media or this website without your prior, explicit, written consent.

4. Data Security & Retention

We implement industry-standard encryption protocols (SSL/HTTPS) and store all intake records and communication logs in secure, password-protected environments. Information is retained only as long as necessary to fulfill care contracts or satisfy local accounting regulations.

5. Your Rights (GDPR & CCPA Compliance)

Under applicable state and international data protection laws, you have the right to request access to the personal data we hold about you, request corrections, or request deletion of your contact records at any time by emailing us.

6. Contact Regarding Privacy

If you have any questions regarding this Privacy Policy or our confidentiality practices, please contact:

Bloom & Cradle Doula Care
Email: hello@bloomcradledoula.com
Phone: +1 (555) 019-2834